Shipping policy

Payment
To complete a purchase with Segreto Foods, you will need to provide your name, email, shipping address, phone number, and payment details. By proceeding, you confirm that the information provided is accurate and that you have the authority to use the selected payment method.  

We currently accept the following payment options:  
- Debit Cards  
- Credit Cards  
- Net Banking  
- Additional payment methods introduced by our payment partners in the future  

For issues related to payment failures, refunds, duplicate charges, or chargebacks, please reach out to our payment service provider, PayU Payments Private Limited. They handle all transactions, including credit/debit cards, net banking, and other digital payments. You can contact them at **care@payu.in** for assistance.  

Segreto Foods may update or change its payment partners as needed.  

Shipping 
Shipping fees vary depending on factors such as order value, weight, delivery location, and the shipping partner used. Any applicable shipping charges will be displayed at checkout before confirming your order.  

Segreto Foods may occasionally offer shipping discounts. Customers are responsible for applying any promotional offers or discount codes at checkout, as we cannot adjust prices after an order has been placed.  

We collaborate with multiple shipping partners, which may vary based on your location and order specifications. If you experience difficulty tracking your shipment, please contact us at info@segretofoods.com for assistance.  

Orders are typically delivered within 5-14 days, depending on factors such as distance, connectivity, and logistical considerations.